Webinar Recording
Revealing the Patient Voice: Lessons Learned from Inner City’s Diabetes Survey
The November 2025 Lunch & Learn took place 11/19/25. Watch the recording to hear from Andrea Cortez, Chief Operating Officer of Inner City Health, who walked us through key findings
Operational Excellence Webinar: Risk Stratification – From Prediction to Intervention
Operational Excellence webinars take place three times per year. During this session, we highlighted how community health centers are applying risk stratification to improve care and performance in value-based care
Lunch & Learn: Prepping Patients for Survey Season
The November 2025 Lunch & Learn took place 11/19/25. Watch the recording to hear from Andrea Cortez, Chief Operating Officer of Inner City Health, who walked us through key findings
Lunch & Learn: Choosing the Right CGM for Your Patient and Your Health Center
The August 2025 Lunch & Learn took place 8/20/25. Watch the recording to hear from Leah Fitzgerald, PharmD, BCACP, of Carina Health Network and Denver Indian Health & Family Services about
Operational Excellence Webinar: Attribution and Empanelment – Impact on the Quintuple Aim
Operational Excellence webinars take place three times per year. During this session, we dove into the essential concepts of patient attribution and empanelment, highlighting their crucial role in achieving the
Lunch & Learn: Medication Adherence in 2025 – Review and Updates (July 2025)
The June 2025 Lunch & Learn took place 7/16. Watch the recording to learn more from our very own Clinical Pharmacist, Leah Fitzgerald, for a mid-year medication adherence review and
Leading People Through Change: The ABCs of Sponsorship & CLARC (June 2025)
The June 2025 Lunch & Learn took place 6/19. Watch the recording to learn more from our very own Practice Transformation Coach, MacKenzie Chackman, about Leading People Through Change: The ABCs
Essential Elements of Advanced Primary Care Management (APCM)
During this webinar, Dr. Autumn Orser reviewed essential elements of Advanced Primary Care Management (APCM) including program requirements, offered a network solution, and introduction to ChartSpan. If your health center is
HCC 101 & Coding Education Training
This training took place at Inner City Health with a virtual option. Designed for healthcare providers and coding professionals, this training introduced the fundamentals of Hierarchical Condition Category (HCC) coding,









